In your business, there are probably dozens of processes involving questions and answers that you can augment with . For instance :

training of a new recruit, or
the support of a business software, or
the handover of a project between teams, etc.

Build for your processes, means preparing the platform so that these processes pass through it. So that those who have the questions will quickly find the right answers, and those who have the answers will not repeat themselves.

How to build for your processes ?

Identify 3 questions frequently asked in this process.
Ask them on .
Make sure that the available tags qualify and direct these 3 questions correctly.
(If needed, you can create tags and suggest them to relevant colleagues)
Check that your 3 questions have validated answers, if necessary mention and remind your colleagues who have the answers.
Finally, invite your colleagues and show them how to save time by doing this process with .

Checklist Template

Usage guides